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Texas Health Resources Business Intelligence Developer III (Epic) in Arlington, Texas

Business Intelligence Developer (Epic)

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We are looking for a qualified Business Intelligence Developer (Epic) like you to join our Texas Health family.

Texas Health Resources is looking for an Epic Business Intelligence Developer who has experience with Epic Clarity Clinical, Optime Data Models, SQL, Tableau/Crystal Reports, and Alteryx along with Analytical Skills.

Position Highlights:

  • Work location: Texas Health Resources System Services; Arlington, TX

  • Department: CareConnect Reporting

  • Work hours: Full Time (40 Hours); Day Shift; Monday – Friday, 08:00 AM – 5:00 PM

  • Salary range: $44.22 – $65.58 per hour (based on relevant experience)

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here.



  • Bachelor’s Degree in Business Administration or relevant field required or 4 additional years of experience in lieu of a degree.


  • 5 years relevant work experience to include some combination of the following:

  • Experience performing systems administration for complex Business Intelligence reporting environments including Business Objects Enterprise XI (Crystal Reports, Web Intelligence, Business Universes, and/or Xcelsius) or Cognos version 10.1+ (Framework Manager, Transformer, Query Studio, Report Studio, and/or Analysis Studio) or MS SQL Server 2005 to 2008 R2 (SSIS, SSRS and/or SSAS) or Epic Reporting applications (Reporting Workbench, MyEpic/Radar, KB SQL, and/or Chronicles) And/Or

  • Experience with Relational Databases and Structured Query language (SQL) including MS SQL Server (2005 and higher) DB2 and Oracle (10g or higher) And/Or

  • Experience in the following: systems security administration (native and Windows Active Directory), performance tuning, maintenance and troubleshooting web application servers, MS Windows host server environments and MS web browsers And/Or

  • Experience translating user requirements into detailed technical specifications and participating in reviewing technical specifications and developed solutions.

  • Epic Reporting Experience highly preferred.

Licenses and Certifications:

  • Epic certification in relevant areas preferred upon hire.

Position Responsibilities:

Essential Functions:

Support & Maintenance

  • Take responsibility for the Support and maintenance of the development, test and production Cognos or BOE/Crystal or SSRS or Epic Reporting environments.

  • Work with the DBA, ETL Architect, Business Analyst, and BI architect to changes to existing data marts, warehouse environments, and staging areas.

  • Support and maintain business reporting environment while preserving consistency, intuitive usage, quality data, and timely availability.

  • Responsible for the maintenance and periodic review of the Knowledge Base Documentation, updating as needed while mentoring/assisting others.

  • Consistently complete incidents within service level agreements and assist/mentor others.

  • Provide timely and accurate estimates for all requests while assisting and mentoring others.

  • Complete triage and root cause analysis on incidents identified in the production environment and ensure proper resolution.

  • Meet or exceed defined Service Level Agreements including, but not limited to: Customer Service scores, Change Notice closures, Incident/Problem Ticket resolutions, and Request Tickets completion, etc.

New Development

  • Design, build and deploy actionable reporting solutions while following established standards and mentoring others.

  • Collaborate on design and architecture of required data marts to provide an accurate and performing reporting environment while mentoring others.

  • Collaborate with key members of the design team to design, build, test, and deploy an environment that supports a single version of the truth, actionable results, flexibility for the future, and self-service.

  • Conceptualize, analyze, develop, and deploy strategies for reporting on an enterprise level while mentoring others.

  • Responsible for the accurate documentation of all newly developed reports using available tools

  • Ensure that Established Standards, Quality Requirements & Best Practices are followed in all development efforts.

  • Develop, execute, and document complete and accurate structured system acceptance test plans while mentoring/assisting others.

  • Develop detailed implementation plans while mentoring/assisting others.

  • Communicates with customer, project team and vendors in a timely manner and escalates issues & risks appropriately, with little or no supervision.

  • Identify, develop and document detailed Reporting requirements and detailed specifications through the Data Warehouse life cycle integrating with existing data warehouse environment.

  • Review reporting code/design documents to verify accuracy; meet our standards and best practices, and meets business requirements.

  • Provide timely and accurate estimates for analysis, design, development, testing, and deployment tasks while assisting and mentoring others.

  • Work with the Data Architect, DBA, Business Analyst, and ETL Architect to develop high performance and highly scalable data marts.

  • Manage and maintain documentation and configuration control libraries for production reporting code while assisting and mentoring others.

  • ETL Architect to develop high performance and highly scalable data marts.


  • Oversees the administration of the Cognos or BOE/Crystal or SSRS or Epic Reporting environments to ensure that user administration is performed to meet services level agreements and standards.

  • Ensures that infrastructure components are used consistently to facilitate effective development of reporting processes and intuitive end user reporting while mentoring others.

  • Utilizes scheduling capability to schedule and deliver reports as defined while mentoring others.

  • Responsible for monitoring and auditing the Cognos or BOE/Crystal or SSRS or Epic Reporting environments for hardware, software, memory, storage, user, report utilization and performance metrics that are critical to normal production operations and make sure the system continues to function in a consistent and expected manner.

  • Coordinate, Plan and install software & hardware upgrades as needed to support currency of the reporting products; while mentoring others.

  • Provide long-term plan and inputs for the budgeting process to insure major platform upgrades and support are appropriately budgeted and prioritized.


  • Initiate, perform and participate in reviews required during the software development life-cycle to ensure proper design/development/implementation of all reporting objects.

  • Follow agreed service management guidelines and mentor/encourage others.

  • Follow agreed PMO processes mentor/encourage others.

  • Follow established timekeeping requirements mentor/encourage others.

  • Complete required training by deadlines established and complete required ongoing skill education annually while mentoring/encouraging others.

  • Ensures timely entry of weekly time, ensures performance reviews completed within appropriate effective pay period and PMO Project Milestone Dates will be met according to prescribed guidelines.


  • Continue development of technical skills through training, mentoring, and collaboration.

  • Mentor others to enhance skills, process, and performance.

  • Support knowledge management by maintaining all required documentation within the development and support environments.

  • Maintain/Update documentation needed throughout the Infosphere & Cognos environment to ensure compliance with established standards.

Why Texas Health? As a Texas Business Intelligence Administrator III, you’ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health Resources a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7 th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being a Business Intelligence Administrator III:

  • Gain a sense of accomplishment by contributing in a teamwork environment.

  • Receive excellent mentorship, comprehensive training and dedicated leadership resources.

  • Enjoy opportunities for growth.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.