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Texas Health Resources CMO Reliable Health in Arlington, Texas

In a high-performing dyadic relationship with the Chief Nursing Officer of Reliable Health, the Chief Medical Officer of Reliable Health is responsible and accountable for achieving and sustaining positive differentiation of consumer-focused clinical care in all segments of the core business, leveraging consumer insights and research, consumer-centric design principles and relevant strategies, tactics and objectives established at the System level to design and deploy solutions that provide Reliable Health in all venues of care. This officer is expected to work in close collaboration, coordination and integration with the four channel leaders, as well as the leadership teams under the Chief Experience Officer, Chief People Officer and Chief Financial Officer, to advance the ongoing transformation of Texas Health in a nimble, adaptable and action-oriented manner. The direct reports to this position that are shared with the CNO of Reliable Health include the SVP, Clinical Informatics; Senior Directors of Research and Clinical Risk Management; and, the Medical Director of the Physician Leadership Council/PLC Policy Council.


Responsibilities & Duties:

  • Responsible and accountable for the successful deployment, execution and sustainability of all system strategies, tactics and action plans for Reliable Health across all relevant channels, and doing so in accordance with the specifications established by the system’s executive leadership

  • Responsible and accountable for the ongoing design, deployment and refinement of the culture, processes and systems by which Texas Health will ensure provision of highly reliable, consistent and affordable clinical care of exceptional quality and safety in all channels and clinical products

  • Responsible and accountable for development of standardized policies, pathways (including the development of Reliable Care Blueprinting modules in close collaboration with experts from the system’s Transformation Office), guidelines and clinical specifications that reduce unnecessary variation in the clinical delivery and/or costs of care to consumers in every relevant channel, including the use of change management strategies and tactics to ensure successful hard-wiring of system standards and specifications into clinical practice

  • Responsible for providing clinical expertise in the collaborative design and development of new care models as well as redesigned and reimagined care delivery (collectively referred to as care model transformation) in all segments of the Texas Health enterprise

  • Responsible for performance and accountability management of all direct reports based on annual operating plans that set forth clear and measurable goals, priorities, objectives and key results that are tightly aligned with system strategies, tactics, action plans, deliverables and specifications

  • Responsible for establishing systematic and highly reliable processes for the identification and sustainable spread of better clinical practices throughout all channels, with emphasis on clinical decision support, optimization of the EHR and clinical risk management across the enterprise

  • Responsible for highly effective engagement and alignment of medical, nursing and other clinical leaders (whether employed, contracted or independent) in service of advancing Reliable Health

  • Responsible for talent development and succession planning within the dyad’s span of control

  • Serve as a thought leader and significant contributor to the development of action plans to advance specific strategic initiatives and optimize reliability of care delivery in all settings

  • Serve as a role model of Texas Health’s mission, vision, values, leadership behaviors, Promise standards and Code of Business Ethics; practice servant leadership with a focus on collaboration

Professional Experience/Qualifications:

An MD or DO with board certification in an ABMS-recognized specialty is required. Successful candidates must obtain a license to practice medicine in Texas within one year. An MBA, MHA, MMM or a master’s degree in another health-related field is preferred. Progressive clinical leadership experience (CMO, CQO or equivalent) for a minimum of ten years, with at least five years in a complex health system or integrated delivery network is required. A documented history of successful initiatives to redesign care and reduce variation in care delivery and costs of care is strongly preferred.

Desired Personal Characteristics:

  • Is mission-inspired models a passionate commitment to the Mission of THR and ensures the long-term viability of our mission through decision-making and inspires others to do the same. Demonstrates the ability to integrate the core values of respect, integrity, compassion, and excellence into programs and services.

  • Is not ego-driven, nor credit-taking.Embodies shared leadership and is a collaborative, deliberate and direct decision-maker.Has a record of functioning as a high-impact, low-ego leader who thrives in a team setting, motivated by the advancement of the organization, as well as representing a strong role model and mentor.

  • Displays innovative thinking with vision.Displays excellent conceptual and planning skills appropriate to a position with responsibility for highly reliable health care delivery services.

  • Possesses a balanced understanding of clinical, business, and management requirements for various types of health care services, including knowledge of integrated delivery systems.

  • Demonstrates superb interpersonal and communication skills to effectively engender confidence and trust.

  • Has tenacity and perseverance in the face of challenges and can overcome obstacles to get things done.Approaches and deals with conflict creatively and constructively.

  • Builds credibility and drives outcomes at the highest level; is able to operate effectively within a complex and diverse organization.

  • Demonstrates proven ability to lead organizations in the development and implementation of largescale change efforts through influence - creating broad organizational buy-in, excitement and commitment.

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.