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Texas Health Resources Content Specialist – Writing in Arlington, Texas

Content Specialist – Writing

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We are looking for a qualified Content Specialist like you to join our Texas Health family.

This position is heavily focused on writing internal and external content for leaders and executive communications support.

Position Highlights:

  • Work location: Texas Health Resources System Services; Arlington, TX

  • Department: Stakeholder Engagement

  • Work hours: Full Time (40 Hours); Day Shift; Monday – Friday, 08:00 AM – 5:00 PM

  • Salary range: $33.62 – $54.15 per hour (based on relevant experience)

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here.

Qualifications:

Education:

  • Bachelor's Degree Journalism, Public Relations, English, Communications, Marketing or a closely related field.

Experience:

  • 5 years Communications experience in a corporate, agency or journalistic setting required with healthcare experience preferred.

  • Speech writing experience highly preferred.

Skills:

  • Strong presence and negotiation skills; proven problem-solving, organization and conflict resolution skills.

  • Able to translate complex concepts and clinical content into clear, relevant and compelling stories.

  • Strong relationship, leadership and team-building skills, along with commitment to a collaborative environment and keen understanding of brand standards and tools.

  • Strong interpersonal communication skills, the ability to work with all levels of staff (executive, front-line, trustees and physicians) and function effectively in a fast-paced environment.

  • Persuasive and adept at offering alternative solutions to achieve the most effective outcomes, with the ability to sell through ideas.

  • Exceptional communication skills, verbal and written, with web-writing/content experience.

  • Event management skills and knowledge of video production process.

  • Knowledge of health care industry, hospitals, physician practices and business trends.

  • Proficient in project management software and dedicated to its consistent use.

  • Proficiency in Microsoft Office.

Position Responsibilities:

Summary:

Serves as member of the Stakeholder Engagement team as a content producer across multimedia platforms, with a concentration on internal comms & content. Responsible for developing proactive stories focused on Texas Health, emerging health care trends, clinical expertise and successful patient outcomes. This individual understands system strategy and business objectives and works to align with system strategic priorities in order to position organization as quality provider and thought leader.

Essential Functions:

Content Creation

  • Create multimedia content for designated stakeholder audience (e.g. media, internal stakeholders such as physicians or nurses, etc.) that seeks to clearly articulate Texas Health's key messages and aligning with brand voice and tone.

  • Identifies opportunity to leverage content developed across channels and verticals within Brand Experience, working to leverage system tools for digital asset management. Obtains and records appropriate consent, tags assets and stores appropriately for cross-functional use and search.

  • Writes, edits, and gains approval on communications. Works closely with key stakeholders to determine distribution and approval processes.

  • Understands all internal and external Texas Health communications channels and works to keep channel owner apprised of content under development and seeks to coordinate with existing schedules.

  • Monitors and tracks communications effectiveness, using data to drive best practices over time.

  • Serves as a brand advocate, working to create content that meets all brand standards and guidelines.

Internal Communications Management

  • Serve as day-to-day communications contact for internal stakeholders and subject matter experts. Respond to requests from internal stakeholders for communication support; collaborating on story content with subject matter experts, clinical and otherwise. Advance requests that indicate potential for unfavorable outcomes, or competing organizational priorities.

  • Communicate with leaders with regard to timing and team member sentiment around content under development. Monitor internal channels and help develop responses as needed, mindful of brand voice and tone.

  • Track and share perspectives on emerging internal communications channels and emerging internal media, with a goal of increased team member engagement and adaptations as needed to internal channels. Look for opportunities to leverage Texas Health subject matter experts to increase presence.

  • Supports internal communication for assigned areas/departments/entities with a focus on localizing key strategic priorities and supporting key strategic initiatives. Works in conjunction with key stakeholders team to localize key messages.

  • Serves as a communications liaison assigned areas/departments/entities, to anticipate needs as well as elevate and integrate strategic system communication for continuity and understanding across the organization.

Internal Counsel & Relationships

  • Establish and maintain effective relationships with leadership throughout the system including, service line leaders, physicians and others in order to identify story ideas and provide counsel as needed.

  • Offer direct and persuasive counsel relative to the value of proposed story idea and offer alternative approaches more likely to ensure success as needed. Coach and counsel contacts using candid, direct approach with regard to delivery and tone of talking points and key material.

  • Encourage and initiate media training for spokespeople as needed.

Why Texas Health? As a Texas Health Content Specialist, you’ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health Resources a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7 th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being a Content Specialist:

  • Gain a sense of accomplishment by contributing in a teamwork environment.

  • Receive excellent mentorship, comprehensive training and dedicated leadership resources.

  • Enjoy opportunities for growth.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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