Texas Health Resources Director of Patient Access in Arlington, Texas


Texas Health Arlington Memorial is seeking a Director of Patient Access to replace an internal transfer. Are you a creative and strategic thinker with high ethical standards and professional image? Do you have sound technical skills, analytical ability, judgment, conflict resolution skills, openness and a strong operational background. Are you a team player, articulate, able to relate to people at all levels and a strong educator? If so and you meet the minimum qualifications below, please apply today!



High School Diploma with seven years of Patient Access/Business Office Operations is required.

Bachelor's Degree is preferred


Seven or more years of relevant work experience in a healthcare business office, patient access, etc. is required.


CHAM License is preferred


  • Operations: This position has primary responsibility for Patient Access Services, including patient registration, pre-admission, pre-certification and verification of accounts, patient financial counseling, emergency service registration, scheduling and other related patient access services.

  • Leadership: Responsible for the design and implementation of system and entity policies related to data collections, patient and family education, Compliance program, patient rights and responsibilities, legal consents, medical staff bylaws and TJC, state and federal regulations.

  • Human Resources: Provide direction to department managers in their efforts to recruit, hire, dismiss, discipline and perform evaluations according to hospital policies/procedures. Conduct and/or participate in departmental or multidisciplinary meetings, may include recording meeting minutes. Assists in resolution of patient, employee and other customer concerns or occurrences, refer to higher authority if appropriate

  • Support Implementation

  • System Support: Completes and implements IT initiatives for Patient Access Services and coordinates system updates.

Entity Information:

Texas Health Arlington Memorial Hospital, a 369-bed, full-service medical center, has been serving Arlington and surrounding communities since 1958. Hospital services include emergency medicine, cardiac care, neurosciences, women’s care, orthopedics and an advanced imaging center. Texas Health Arlington Memorial is an accredited Cycle IV Chest Pain Center by the Society of Chest Pain Centers and a Commission on Cancer® accredited facility, with over 1,600 employees, 250 volunteers and 630 physicians on its medical staff. We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.