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Texas Health Resources End User Computing Engineer II in Arlington, Texas

Texas Health Resources seeks to hire an End User Computing Engineer II to work full time in their Information Technology Department.

The address is 612 E Lamar Blvd., Arlington, TX 76011.

Salary range is Min. $33.53/hr. to Max. $52.94/hr. – based on relevant experience

Work Schedule:

  • Full Time; 1 st Shift

  • Position will require on call rotations

Job Description:

Position provides client systems management, administration, and end user computing support for Microsoft Windows and other client Operating Systems (OS) in both a physical and virtual environment. Development and enterprise deployment of applications, patches, and security updates to end user devices. Provide 24x7 support for incident response for the End User Support group.

Essential Functions:

Provide Enterprise Client Systems Management support of End User Computing environments that support heterogeneous Operating Systems including Microsoft Windows.

  • Device OS updates and patches

  • End Point Security Detection and Resolution and updates

  • Applications update and patch

  • System policy changes

Virtual Systems Administration and Management

  • Virtual systems update and patch management

  • Virtual systems configuration

  • Virtual application support

  • Thin client configuration management for VDI

  • EUC web portal system update and management

System management design and implementation

  • Design client templated systems for virtualized environments

  • Develop automated scripts to roll out application solutions

  • Develop new solutions to meet customer requirements

Vendor and Customer Support

  • Work with application vendor to resolve issues

  • Provide technical assistance to other team members, other ITS teams and end users

  • Provide on call after hours support

This role will provide a combination of virtual and onsite support to multiple Texas Health locations including our hospitals and clinics.


The ideal candidate will possess the following qualifications:

  • Bachelor's Degree in Computer Science, Information Technology/Systems, Business or related field or 4 additional years of relevant experience in lieu of a degree is required

  • Two (2) years of experience providing system management and support for all aspects of the end user experience is required. This includes but is not limited to:

  • Microsoft Windows based computers,

  • Mobile devices (IOS, Android, Other TBD),

  • Desktop applications,

  • Virtual applications,

  • Systems deployment, engineering and management:

  • desktop management,

  • systems updates and patches,

  • application updates and patches, and/or

  • user management.

  • Microsoft Active Directory,

  • Group policy administration (GPO),

  • enterprise print management,

  • Microsoft KMS,

  • Microsoft Remote Desktop Services,

  • Microsoft SCCM,

  • Microsoft AppV,

  • Microsoft Intune,

  • personal data storage,

  • departmental shared storage, and/or

  • Logmein for remote support

  • AND Two (2) years of experience with the following is preferred:

  • VMware Horizon, VDI, UEM (Airwatch), Workspace, RDS hosted apps or

  • Or Citrix Xenapp and/or Xendesktop or

  • Or End Point Security administration this can include but is not limited to:

  • Microsoft Bitlocker,

  • Microsoft Defender,

  • McAfee epo for dlp and whole disk encryption,

  • Cylance,

  • Symantec VIP,

  • Imprivata OneSign, and/or

  • Absolute software.

  • VDI, VMWare and/or Citrix experience highly preferred

Licenses and Certifications:

  • MCSA – Microsoft Certified System Administrator or MSCE preferred upon hire

  • VMware VCP preferred upon hire

  • Citrix Certification such as CCA, CCE, or CCP preferred upon hire


  • Written and verbal communications skills.

  • Ability to multi-task and set priorities.

  • Ability to work well with others in a team environment.

Why Texas Health Resources?

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.

Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures and counts more than 5,500 physicians with active staff privileges at its hospitals.

At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Texas Health Highlights:

  • Fortune 100 Best Companies to Work For® 2020 (#15) (6th year in a row)

  • Fortune's list of Best Workplaces in Health Care (#1)

  • Employees’ Choice “Best Places to Work” by Glassdoor (2018 and 2019)

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.