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Texas Health Resources Financial Counselor in Arlington, Texas

Financial Counselor, Mansfield Wellness Center

Are you looking for a rewarding career with an award-winning company? We’re looking for a qualified Financial Counselor/Insurance Verification to join our Texas Health family.

Position Highlights

  • Work location: Texas Health Recovery & Wellness Center, Mansfield

  • Work environment: Behavioral Health

  • Work hours: Full time, Monday-Friday 8:00a-4:30p


The Texas Health Recovery and Wellness Center in Mansfield, Texas is an 80 bed residential treatment center for the treatment of addictions. The Texas Health Recovery and Wellness Center will have a twelve step focus and treat adults and adolescents. The Center will provide addiction treatment with a focus on wellness and will include yoga, meditation, Tai Chi, massage, water therapies in the swimming pool and extensive outdoor therapies.

Position Qualifications


H.S. Diploma or Equivalent Required


1 Year collections experience Preferred

2 Years hospital admissions experience Preferred

Insurance verification experience is highly preferred.

Experience in a behavioral health setting is preferred.

Licenses and Certifications

CHAA - Certified Healthcare Access Associate Upon Hire Preferred And

CPI - Crisis Prevention Intervention Training 30 Days Required


Basic Knowledge of Medical Terminology. Typing skills with emphasis on accuracy over speed. Good computer skills to include spreadsheets and documents. Knowledge of office equipment including copier, fax, multiline phone etc. Strong understanding of health insurance benefits. Excellent customer service skills. Ability to work under pressure. Ability to multi-task. Ability to work well with others as a member of a team.

Position Responsibilities

Maintains knowledge of admissions processes and can assist in the registration process if required. Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account. The registration process may require use of Computers on Wheels (COWs)

Presents and thoroughly explains legal, ethical, and compliance related documents. Maintains knowledge of local, state government and federal programs. Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing. Accurately process the patient’s ability to pay through financial screening. This may require preparation and distribution of documents.

Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as Central Business Operations to resolve patient accounts. Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self pay deposits, and patient balances. Protects the integrity of the Medical Record. Elimination of duplicate identities (multiple identities per person), Overlays (same, identity for multiple people), Shared Identities (2 or more people claim to be same unique identifier (SSN) Maintains error tolerance rate of 90%

Reviews on-line edit and perform necessary action to correct the patient account. Distributes corrections as appropriate.

Obtain and/or update verification of benefits and/or /pre-certification of test or procedure. Uses automated and manual processes to obtain information pertaining to the patients benefits when applicable.

Why Texas Health

As a Texas Health Registered Nurse you’ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being a Texas Health Wellness & Recovery Registered Nurse:

  • Gain a sense of accomplishment by contributing in a teamwork environment

  • Positively impact patients’ quality of life

  • Receive excellent mentorship, comprehensive training and dedicated clinical leadership resources

  • Enjoy opportunities for growth

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.