Texas Health Resources Senior Director of Consumer Insights & Analytics in Arlington, Texas
Are you interested in joining the System Transformation team at Texas Health Resources?
This position will lead a team responsible for the collection and analysis of quantitative and qualitative consumer data and insights across the health and well being spectrum, focusing on improving critical unmet customer needs. Responsibilities include: development of customer segments, personas, journey maps, value propositions, tools, and predictive models designed to improve the customer experience, drive loyalty growth and profitability.
Bachelor’s Degree in business, marketing research or other quantitative discipline.
Seven years’ of progressive management experience in marketing research, consumer insights, and/or consumer experience with at least two years in a management role.
Master’s degree preferred.
Two years in health care industry preferred.
Demonstrated success in synthesizing qualitative and quantitative information through data analytics and visualization tools to translate insights into strategies and actions.
Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.
Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals.
At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.
Employment opportunities are only reflective of wholly owned Texas Health Resources entities.
We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.