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Texas Health Resources Bilingual Vietnamese/English - Appointment Scheduling Specialist – Heart & Vascular Specialists in Dallas, Texas

Appointment Scheduling Specialist – Heart & Vascular Specialists

Fast-paced, high-volume clinic is looking for top skilled Appointment Scheduling Specialist

Work location: 8440 Walnut Hill Lane, Suite 400, Dallas, TX 75231

Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

Heart & Vascular Specialist Department Highlights:

  • Strong teamwork and collaboration

  • Fast-paced, high volume inbound/outbound calls

  • Compassion and empathy to our patients and the Team

  • Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here’s What You Need

  • High School Diploma or equivalent (required)

  • Minimum of 6 months healthcare experience in a clinical setting (strongly preferred)

  • Fast-paced medical environment (strongly preferred)

  • Experience working with authorizations / referrals / orders from other providers (strongly preferred)

  • Bilingual in Vietnamese / English (strongly preferred)

  • Experience and attention to detail when scheduling more than one location and/or for different types of procedures (strongly preferred)

  • Requires good strong work ethics/good communication / and customer service skills

  • A team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

  • Delivers care to patients utilizing the Appointment Scheduling Specialist Process

  • Responsible for answering phone calls and scheduling patient appointments

  • Conduct patient pre-certification / to ensure coverage for appointments and medical care

  • Schedule tests, procedures, and referral appointments

  • May collect fees such as co-pays / co-insurance

  • Gathers insurance information and patient personal data

  • Obtain authorizations / referrals prior to appointments as needed

  • Demonstrates positive professional customer service with all patients, staff, and visitor contacts.

  • Performs other duties as assigned

Additional perks of being a Texas Health employee

  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

  • Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

  • Strong Unit Based Council (UBC).

  • A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .


Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.