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Texas Health Resources Case Manager - Rehab Admin in Dallas, Texas

Case Manager

Full Time; Great Benefits

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We are looking for a qualified Case Manager like you to join our Texas Health family.

Position Highlights:

  • Work location: Texas Health Dallas

  • Department: Rehab Admin

  • Work hours: Full Time; 40 Hours; Day Shift

At Texas Health Dallas we take seriously our mission to improve the health of those in our community. We are an 875-bed, Magnet-designated, full-service hospital serving our community since 1966. Our location in Dallas provides convenient care to the residents of Dallas and the surrounding areas.

If you’re looking for cancer care, cardiology, neurosciences, women’s services, and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services.

And talk about award winning. Texas Health Dallas is a Joint Commission-certified Primary Stroke Care Center, a Level II Major Trauma facility, a Cycle IV Chest Pain Center, and a designated Magnet hospital. We are a top-notch choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more.

As part of the Texas Health family, we employ over 24,000 employees and are among the areas top five largest employers. Come be a part of our exceptional team as we continue to provide outstanding care and deliver award winning results. You belong here.



  • Associate degree in Nursing required or

  • Bachelor’s Degree in Social Work required or

  • Master’s Degree in Social Work preferred.


  • 3 years of clinical experience required and.

  • 1 year of hospital case management experience preferred.

  • 1 year of IRF or SNF experience preferred.

Licenses and Certifications:

  • RN – Registered Nurse upon hire required or

  • LMSW – Licensed Master Social Worker upon hire required or

  • LBSW – Licensed Bachelor Social Worker upon hire required and

  • BCCMN – Board Certified Nurse Case Management within 12 months of hirer required or

  • ACM – Accredited Case Manager upon hire if LBSW/LMSW within 12 months of hire required

  • CSM – Certified Case Manager upon hire if LBSW/LMSW within 12 months of hire required.


  • Competent with recognized criteria set.

  • Competent with Microsoft Office, Excel, and Word.

Position Responsibilities:

Essential Functions:

Patient Assessment/Care Coordination:

  • Obtains accurate social, physical, psychological, and financial histories from all available resources. Assesses patient information utilizing psychological and medical knowledge.

  • Utilizes various methods for assessing an individual’s psychological condition as well as their physical characteristics and/or manifestations of illness. Identifies at-risk populations and follows established reporting procedures.

  • Develops individualized case management plans to meet patient needs and referral source requirements. Establishes realistic treatment/discharge goals. Applies appropriate clinical knowledge, skills, and problem-solving techniques to the case management process.

Utilization Review and Management:

  • Performs effective utilization review according to department identified criteria to determine the appropriate utilization of resources and patient level of care. Reviews daily patients admitted under observation status for appropriateness and upgrades to inpatient status if criteria are met. Makes appropriate referrals to Medical Director of Case Management for admission status determinations.

  • Seeks consultation from appropriate disciplines/departments as required to expedite care, monitor length of stay and facilitate discharge.

  • Conducts admission and concurrent reviews of patients’ medical records to determine completeness of documentation related to presentation of symptoms, principal diagnosis, physician and multidisciplinary team treatment plans, complications, and co morbidities. Works actively with the Clinical Documentation Management Project to improve such documentation.

Discharge Planning and Collaboration:

  • Manages all aspects of discharge planning. Works collaboratively and maintains active communication with patient, family members, physicians, nursing, and other multi-disciplinary team members to develop timely and effective treatment/discharge plans.

  • Maintains current knowledge of community resources (such as long-term care facilities, rehabilitation services, home health care agencies, durable medical equipment providers etc.), as well as develops effective working relationships with internal and external agencies. Properly utilizes and develops internal and external resource network. Maintains all mandatory/required reporting.

  • Provides discharge planning referrals and supports continuity of care for patients. Applies knowledge of community resources, payor benefits, patient support services and health care system resources to maximize results by matching referrals with patient needs.

Continuous Improvement/Outcomes Management:

  • Consistently seeks opportunities for improvement in quality of care /services. Reports pertinent quality issues to appropriate individuals, departments and/or committees in a timely manner. Participates on performance improvement teams as appropriate.

  • Effectively plans, coordinates and evaluates activities designed to measure quality and utilization of care/services. Utilizes data to drive decisions, plan and implement care management performance improvement strategies. Monitors and documents activities that substantiate the effectiveness of performance improvement activities.

Why Texas Health? As a Case Manager , you’ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health Dallas a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7 th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being a Case Manager :

  • Gain a sense of accomplishment by contributing to a teamwork environment.

  • Receive excellent mentorship, comprehensive training, and dedicated leadership resources.

  • Enjoy opportunities for growth.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.