Texas Health Resources Community Resources Coordinator PRN-Bilingual in Dallas, Texas

Qualifications/Duties:

The Community Resources Coordinator PRN will be responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. This position supports the Texas Health Dallas SEARCH program through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of patients and their family. Provide social support and informal counseling, advocate for individuals and community health needs.

Hours:

PRN "as needed" variable hours

Location:

Texas Health Presbyterian Hospital Dallas

Education:

High School Diploma required and successful completion of a Community Health Worker formal training program such as from a college or other education institution preferred

Experience:

One year experience working in a community-based setting preferred

Bilingual in Spanish and English

Skills and Abilities:

Written and oral fluency in Spanish and English required.

Experience working in a multicultural setting.

Knowledge of some medical terminology preferred.

Basic computer skills.

Understand the community served (community connectedness).

Good communication skills, such as listening well, and using language appropriately.

Ability and willingness to provide emotional support, encouragement and motivation to patients.

Ability to interact effectively with multidisciplinary teams, including communicating with Texas Health Dallas Breast Center and Texas Health Wellness for Life Mobile Mammography teams.

Essential Functions:

Responsible for establishing trusting relationships with community members and their families while providing general support and encouragement. Exhibit excellent working relations with patients, visitors and staff, effectively communicating Texas Health Dallas’ mission.

Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families. Follow-up with screening/diagnostic patients via phone calls, home visits and visits to other settings where patients can be found. Help patients set personal goals, and attend appointments.

Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Provide referrals for services to community agencies as appropriate. Help patients connect with

transportation resources and give appointment reminders in special circumstances. Be knowledgeable about community resources appropriate to needs of patients/families.

Work closely with medical provider to help ensure that patients have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure. Work cooperatively with other clinical personnel assigned to the same patient.

Entity Information:

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.

Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals.

At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.