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Texas Health Resources PATIENT MEAL SERVICE SUPERVISOR in Dallas, Texas

Patient Meal Service Supervisor

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified Patient Meal Service Supervisor like you to join our Texas Health family.

Position Highlights

  • Work location: Texas Health Dallas,8200 Walnut Hill Rd, Dallas, TX 75231.

  • Work environment: Food and Nutrition Services Department

  • Work hours: Full-Time, 40 hours weekly, Rotating Shifts 6:00AM – 7:30 PM, 3 doubles a week.

  • Rotating weekends and holidays required

For more than a half-century, Texas Health Presbyterian Hospital Dallas (THD) has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. If you’re looking for cancer care, cardiology, neurosciences, women’s services and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. And did we mention our awards? Texas Health Dallas is a Joint Commission-certified Primary Stroke Care Center, a Level I Trauma Center, a Cycle IV Chest Pain Center and a designated Magnet hospital. We’re a top-notch choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family, we employ over 26,000 employees and are among the top five largest employers in the DFW area. Join us and be a part of our exceptional team as we provide outstanding care and deliver award-winning results. You belong here.

Qualifications

  • Bachelor's Degree Food Service Management, Nutrition, Dietetics, Culinary, or related degree required.

  • 2 Years relevant food service experience in high volume restaurant, hospital, or other institution required.

  • Registered Dietitian or RD to be preferred.

  • 6 months in a leadership expereince preferred.

  • Meet and maintain all city, state and federal certification standards (i.e registered food service manager) within 60 days of hire.

Position Responsibilities THD Patient Meal Service Supervisor will utilize advanced knowledge of therapeutic diets, food allergies and medical nutrition therapy to uphold patient safety and satisfaction standards. Continuously ensuring employees are proficient with diet, food allergy, and food safety knowledge by evaluating, coaching, and holding staff accountable to set standards.

In addition to the required qualifications, a successful Patient Meal Service Supervisor will:

  • Perform regular in-services with patient meal services and call center employees to increase nutrition related knowledge base of staff. 25%

  • Manage daily employee position assignments and flow of service for call center and patient meal tray delivery. Provide excellent customer service and service recovery. Perform applicable audits and monitor trends in trays.

  • Monitor and call center metrics. Proactively seeks continuous improvement opportunities to reduce call wait and delivery time.

  • Make independent decisions that affect daily operations, staffing, projects in the work group and/or department, control costs, maintain/improve efficiencies, and improve patient satisfaction.

  • Make critical decisions and provide guidance to employees and patients regarding nutrition related needs. 20%

  • Appropriately coach, train, mentor, reward, schedule, evaluate and counsel employees in patient meal services and call center. Hold employees accountable to performance and policy standards consistently and appropriately.

  • Interview candidates and advise on new hire selections.

  • Assists and ensures employees are up-to-date with mandatory positional requirements within the department, Employee Health, and Human Resources. 15%

  • Monitors department areas for compliance with food safety and sanitation standards. Proficient in HACCP standards and is able to educate staff members. 10%

  • Seeks resolution, communicates with leadership and follows though in a timely fashion for problems that arise with maintenance, information services, and environmental services. 10%

  • Communicate professionally and interactively with all patients and hospital personnel. Act as a nutrition resource by providing professional verbal, written, and electronic communications as needed.

  • Maintain open and effective communication with all employees and leadership, including responding to all communication requests in a timely fashion. 10%

  • Performs other job duties as assigned by the Manager/Director. 10%

Full Time and Part Time Employees

Why Texas Health As a Texas Health Patient Meal Service Supervisor you’ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THD a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

  • Voted by Fort Worth Child Magazine as the "Best Place to Have a Baby in Fort Worth

Additional perks of being a Patient Meal Service Supervisor

  • Gain a sense of accomplishment by contributing in a teamwork environment

  • Positively impact patients’ quality of life

  • Receive excellent mentorship, comprehensive training and dedicated clinical leadership resources

  • Enjoy opportunities for growth

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

Education

Bachelor's Degree Food Service Management, Nutrition, Dietetics, Culinary, or related degree Req

Experience

2 Years relevant food service experience in high volume restaurant, hospital, or other institution. Req

Licenses and Certifications

Other Meet and maintain all city, state and federal certification standards (i.e registered food service manager) within 60 days of hire. 60 Days Req And

RD - Registered Dietitian Upon Hire Pref

Skills

Demonstrates strong leadership skills, effective communication skills, good organizational skills, and positive customer service skills. Must also demonstrate skills in making decisions in a fast-paced environment. Knowledge of therapeutic diets, diet allergies, and medical nutrition therapy.

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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