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Texas Health Resources Financial Counselor - Financial Counseling Services - Texas Health Presbyterian Denton in Denton, Texas

Financial Counselor

Financial Counseling Services

Texas Health Presbyterian Denton

Are you looking for a rewarding career? We’re looking for qualified Financial Counselor like you to join our Texas Health Presbyterian Denton family.

Position Highlights

Work location: 3000 North I-35, Denton, TX 76201.

Work environment: Financial Counseling Services – Patient Access Services.

Work hours:

  • Full Time, 40 hours per week.

  • Monday – Friday; 8:30am – 5:00pm.

Salary range: $16.29/hour – Maximum: $24.86/hour, based on relevant experience.

Texas Health Presbyterian Hospital Denton is a 255-bed, full-service hospital that has served North Texas and southern Oklahoma since 1987. Hospital services include heart and vascular care, women’s services, a Level III neonatal intensive care unit, orthopedics and sports medicine, pain management, emergency medicine, and a weight loss surgery program. As one of the largest employers in Denton County, Texas Health Denton has more than 1,000 employees and more than 325 physicians on its medical staff practicing in more than 45 specialties. Located 45 miles northwest of downtown Dallas and 40 miles northeast of downtown Fort Worth, Texas Health Denton is an accredited Cycle IV Chest Pain Center by the Society of Chest Pain Centers, a Joint Commission accredited Primary Stroke Center and a Bariatric Surgery Center of Excellence.


  • High School Diploma or equivalent required.

  • 1 year of Medical/Healthcare Collections experience preferred.

  • 2 years of Hospital Patient Registration/Admissions experience highly preferred.

  • Medical Insurance Verification and Scheduling experience preferred.

  • CHAA - Certified Healthcare Access Associate upon hire preferred.

Skills & Abilities:

  • Basic knowledge of Medical Terminology.

  • Typing skills with emphasis on accuracy over speed.

  • Good computer skills to include spreadsheets and documents.

  • Knowledge of office equipment including copier, fax, multiline phone etc.

  • Strong understanding of health insurance benefits.

  • Excellent customer service skills.

  • Ability to work under pressure and ability to multi-task.

  • Ability to work well with others as a member of a team.

  • Bi-lingual English/Spanish preferred.

Position Responsibilities

Texas Health Presbyterian Denton Financial Counselors are responsible for providing an excellent patient healthcare experience at each Texas Health site.

Essential Functions

  • Maintains knowledge of admissions processes and is able to assist in the registration process if required. Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account. The registration process may require use of Computers on Wheels (COW’s) essential.

  • Presents and thoroughly explains legal, ethical, and compliance related documents. Maintains knowledge of local, state government and federal programs. Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing. Accurately process the patient’s ability to pay through financial screening. This may require preparation and distribution of documents.

  • Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as, Central Business Operations to resolve patient accounts. Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self-pay deposits, and patient balances. Protects the integrity of the Medical Record. Elimination of duplicate identities (multiple identities per person), Overlays (same, identity for multiple people), Shared Identities (2 or more people claim to be same unique identifier (SSN) Maintains error tolerance rate of 90% essential.

  • Reviews on-line edit and perform necessary action to correct the patient account. Distributes corrections as appropriate.

  • Obtain and/or update verification of benefits and/or /pre-certification of test or procedure. Uses automated and manual processes to obtain information pertaining to the patients benefits when applicable.

Why Texas Health: As a Texas Health Presbyterian Denton Financial Counselor, you will enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health Resources, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health Resources a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being a Texas Health Presbyterian Denton Financial Counselor:

  • Gain a sense of accomplishment by contributing to a teamwork environment.

  • Positively impact patients’ quality of life.

  • Receive excellent mentorship, comprehensive training and dedicated clinical and administrative leadership resources.

  • Enjoy opportunities for growth.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.