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Texas Health Resources Clinical Medical Office Receptionist THPG- Ortho Trauma Specialists in Fort Worth, Texas

Clinical Medical Office Receptionist – FW Orthopedic Trauma Specialists

Fast-paced, high-volume clinic looking for a top skilled Clinical Medical Office Receptionist. Is that you?

Work location: 800 5th Avenue, Suite 300, Fort Worth, TX 76104

Work hours: Full Time, 40 hours weekly, Monday-Thursday 8am-5pm and Friday 8am-3pm

Position Highlights:

Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.

Here’s What You Need

  • High School Diploma or equivalent (required)

  • Six months of healthcare experience in a clinical setting (preferred)

  • CMA - Certified Medical Assistant upon Hire (required) or LVN - Licensed Vocational Nurse upon Hire (required)

A successful Clinical Medical Office Receptionist will:

  • Knowledge of insurance authorization/billing requirements.

  • Demonstrated strong customer service and communication skills.

  • Organizational and time management skills.

  • Proficient computer skills.

  • Knowledge of clinic procedures and regulatory requirements.

  • Possess a strong work ethic and a high level of professionalism.

  • A team player who handles multiple projects simultaneously in a fast-paced environment.

What You Will Do

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

Answers phone calls and directs them appropriately.

Schedules appointments according to office guideline.

Obtains accurate patient and insurance information, collecting copays and deductible amounts.

Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Prepares charts for patient appointments making sure all necessary information is complete.

Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.

Performs other duties as assigned.

May be asked to function as a Medical Assistant which includes but is not limited to:

Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG's.

Document plan of care, tests and examination results.

Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol.

Keep patient exam rooms stocked, clean and orderly.

Additional perks:

  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

  • Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

  • Strong Unit Based Council (UBC).

  • A supportive, team environment with outstanding opportunities for growth.

  • Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

  • Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.