Texas Health Resources Dispatcher - Security Services in Fort Worth, Texas



Able to work any 5 days in a 7 day work week; 3:00PM – 11:00 PM


H.S. Diploma or Equivalent required

1 year of security or police dispatcher experience required

Basic Telecommunicator Certification within 90 days of hire required

Must be able to give accurate geographical directions and maintain a positive attitude when giving details to all security

personnel. Must have effective verbal & written communication skills for entering information in to logs and various databases

used. Must be able to communicate calmly and speak clearly. Must be able to handle stress and have working knowledge of

the keyboard. Knowledge of CAD system software is a must as well as basic computer skills. Must be flexible with schedule, be

available to take on-call and work any shift: days, nights, or weekends is also a must.

Job Responsibilities:

Operate and monitor all restricted alarms (doors, panic, BabyMatch, CT Aiphone), 175 plus cameras, call boxes, xMatters

relating to Texas Health locations.

Security Dispatch - Receive(s), a broad-spectrum of emergent and non-emergent calls and ensure the protection of all internal

and external customers and campus wide property by enforcing all applicable policies, rules and regulations of Texas Health

Resources and applicable federal, state, and local laws to prevent losses due to accidents and incidents. Document accurate

data into Perspective PPM 2000 and departmental spreadsheets.

Hospital Dispatch - Receive(s), document, coordinate, and follow-up for services for non-clinical patient area departments

(Clinical Engineering, Engineering, Environmental Services, Food and Nutrition, Guest Services, Laundry, and Security, etc).

Document accurate information into ServiceConnect program and departmental spreadsheets.

Entity Information:

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.

Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals.

At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.