Texas Health Resources Provider Scheduling Specialist – Heart & Vascular Specialists in Fort Worth, Texas
Provider Scheduling Specialist – Heart & Vascular Specialists
Fast-paced, high-volume clinic is looking for top skilled Provider Surgery Scheduling Specialist
Work location: 1300 West Terrell Avenue, Fort Worth, TX 76104
Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm
Travel: 25% to surrounding clinics as needed
Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.
Here’s What You Need
High School Diploma or equivalent (required)
Two years Medical Procedure Scheduling experience (required)
Physician Office Appointment Scheduling experience (strongly preferred)
A successful Provider Surgery Scheduling Specialist will
have the ability to effectively provide clear and effective communication to providers, vendors, patients, staff, and other contacts
provide positive, professional customer service to patients, staff, and visitors
be able to maintain patient confidentiality while handling all patient personal health information and records
be familiar with standard concepts, practices, and procedures within field
demonstrate proficiency in Microsoft Office, practice management software and provider scheduling system
possess a strong work ethic and a high level of professionalism
be a team player who handles multiple projects simultaneously in a fast-paced environment
What You Will Do
Delivers care to patients utilizing the Provider Surgery Scheduling Specialist Process will
Coordinate provider schedules, including time off and outreach rotations, to ensure appropriate coverage for all locations.
Updates and maintains provider schedules in practice management software.
Reschedules patient appointments in a timely manner according to provider schedule changes.
Troubleshoots and corrects routine day-to-day problems related to the provider scheduling system.
Works collaboratively with IT as needed to fix problems outside of routine.
Utilizes reporting tools to update, maintain and process custom reports from provider scheduling software.
Collaborates with provider scheduling vendor to process requests for enhancements to the software.
Coordinates and schedules patient appointments and procedures in an efficient and timely manner in person and via phone, as needed.
Communicatees appropriate patient and provider information within the department and across the organization as deemed appropriate based on the patient and organizational needs.
Ensures high standards for customer service and resolves patient concerns and complaints.
Performs other duties as assigned.
Additional perks of being a Texas Health Provider Surgery Scheduling Specialist
Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, as well as several other benefits.
Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
Strong Unit Based Council (UBC).
A supportive, team environment with outstanding opportunities for growth.
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Do you still have questions or concerns? Feel free to email your questions to firstname.lastname@example.org .
Employment opportunities are only reflective of wholly owned Texas Health Resources entities.
We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.