Texas Health Resources Security Dispatcher in Fort Worth, Texas

Texas Health Methodist Hospital Fort Worth seeks to hire a Security Dispatcher to work full time.

The address is 1301 Pruitt Street Fort Worth, TX 76104

Salary range is minimum $14.63/hr to max $22.74/hr based on relevant experience

The work schedule is Second Shift 3:00PM to 11:00PM; any five days in a 7 day work week

Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and security services, information, and after-hours calls for departments.

Question callers to determine their locations, and the nature of their problems to determine type of response needed.

Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.

Record details of calls, dispatches, and messages.

Search files, databases or reference materials to obtain needed information.

Enter information into databases or software programs.

Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.

Monitor and operate security video system to observe and detect potential issues

Maintain access to, and security of, highly sensitive materials.

Relay information and messages to and from emergency sites, and to all other individuals or groups requiring notification.

Monitor equipment operation to ensure proper functioning.

Adjust office equipment to ensure proper operation.

Report maintenance or equipment problems to appropriate personnel.

Qualifications

The ideal candidate possess the following:

Education

H.S. Diploma or Equivalent Required

Experience

1 Year Security or Police Dispatcher Required

Licenses and Certifications

Basic Telecommunicator Certification within 90 Days upon hire Required

Skills

Excellent customer service skills. Good verbal and written communication skills, evidenced by demeanor and previous training. Basic computer skills with MS Office and knowledge of a CAD system software. Must be able to give accurate geographical directions and maintain a positive attitude when giving details. Must be able to communicate calmly and speak clearly. Must be able to handle stress and have working knowledge of the keyboard. Knowledge of CAD system software is a must as well as basic computer skills. Must be flexible with schedule, be available to take on-call and work any shift: days, nights, or weekends is also a must.

Why Texas Health Resources?

Texas Health Harris Methodist Hospital Fort Worth is a 726-bed, Magnet-designated regional referral center that has served the residents of Tarrant County and surroundings communities since 1930. Hospital services include cardiovascular care, high-risk obstetrics, gynecology, orthopedics and sports medicine, neonatal intensive care, and trauma/emergency medicine. In early 2014, Texas Health Fort Worth will be opening a new 75,000 square foot Emergency Services Center, one of the largest in the region. Texas Health Fort Worth has more than 4,000 employees, 200 volunteers and nearly 1,000 physicians on its medical staff. Texas Health Fort Worth recently received national recognition for its oncology program and was named “Best Place to Have a Baby” in Tarrant County. The hospital is also a designated Cycle III Chest Pain Center by the Society of Chest Pain Centers We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.

Texas Health Highlights

• 2018 FORTUNE Magazine’s “100 Best Companies to Work For®” (4 th year in a row)

• 2018 Becker's Healthcare "150 Great Places to Work in Healthcare" (4 th year in a row)

• 2018 Employees’ Choice “Best Places to Work” by Glassdoor

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.