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Texas Health Resources Supervisor – Patient Access Services in Fort Worth, Texas

Supervisor – Patient Access Services (PAS)

ER Admitting Department

Texas Health Harris Methodist Fort Worth

Are you looking for a rewarding career? We’re looking for qualified Supervisor – Patient Access Services (PAS) like you to join our Texas Health Harris Methodist Fort Worth family.

Position Highlights

Work location: Texas Health Harris Methodist Fort Worth, 1301 Pennsylvania Avenue, Fort Worth, TX 76104.

Work environment: Emergency Room Admitting Department – Patient Access Services (PAS).

Work hours:

  • Full Time; 40 hours per week.

  • Rotating schedule, hours/shift may vary depending on the business needs of department.

  • Weekly Days Off to be decided during each week based on the department business needs.

  • Must be available to be on-call on a rotational basis.

  • Required to work during/on holidays based on schedule.

Salary range: $20.88/hour – Maximum: $32.23/hour, based on relevant experience.

Texas Health Harris Methodist Hospital Fort Worth is a 726-bed, Magnet-designated regional referral center that has served the residents of Tarrant County and surroundings communities since 1930. Hospital services include cardiovascular care, high-risk obstetrics, gynecology, orthopedics and sports medicine, neonatal intensive care, and trauma/emergency medicine. In early 2014, Texas Health Fort Worth will be opening a new 75,000 square foot Emergency Services Center, one of the largest in the region. Texas Health Fort Worth has more than 4,000 employees, 200 volunteers and nearly 1,000 physicians on its medical staff. Texas Health Fort Worth recently received national recognition for its oncology program and was named “Best Place to Have a Baby” in Tarrant County. The hospital is also a designated Cycle III Chest Pain Center by the Society of Chest Pain Centers We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.


  • High School Diploma or Equivalent required.

  • Associates Degree preferred.

  • 3 years of related experience required.

  • 2-3 years of Supervisory or Lead experience in a Hospital Patient Admissions, Patient Registration or Patient Access Services highly preferred.

  • CHAA - Certified Healthcare Access Associate upon hire preferred.

  • CHAM - Certified Healthcare Access Manager upon hire preferred.

  • CPI – Crisis Prevention Intervention training required within 60 days of start date.

Skills & Abilities:

  • Typing or Personal Computer skills, Medical Terminology and good organizational skills required.

  • Strong interpersonal communication, documentation and customer service skills.

Position Responsibilities

Texas Health Harris Methodist Fort Worth Supervisor – PAS is responsible for providing an excellent patient healthcare experience at each Texas Health site, this individual will oversee PAS areas, regulatory requirements, accomplish patient education, and all duties set forth in Patient Access Services. Proficient in all PAS areas, cross trained in multiple workflows, Promise Pal onboarding of new hires and extensive customer service.

Essential Functions

  • Responsible for performing tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations.

  • Responsible for maintaining staff's productivity standards set by the department. this includes pulling reports out of ONTRAC and triaging accounts to even out worklist. Also responsible for maintaining KPI's as set forth by the department.

  • Responsible for reviewing patient account errors and denials that pertain to the Insurance Verification's Department. Also providing guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.

  • Responsible for maintaining appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed. Completes other duties as assigned.

  • Monitoring Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees, ancillary departments and clinical areas.

Why Texas Health: As a Texas Health Harris Methodist Fort Worth Supervisor- PAS, you will enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health Resources, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health Resources a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being a Texas Health Harris Methodist Fort Worth, Supervisor - PAS:

  • Gain a sense of accomplishment by contributing to a teamwork environment.

  • Positively impact patients’ quality of life.

  • Receive excellent mentorship, comprehensive training and dedicated clinical and administrative leadership resources.

  • Enjoy opportunities for growth.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.