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Texas Health Resources Retention Specialist/Business Development in Frisco, Texas

Retention Specialist/Business Development

Texas Health Frisco is seeking a Retention Specialist/Business Development candidate to help build our relationships with the growing healthcare community in Frisco! Is that you?

Work location: Texas Health Frisco, 12400 N Dallas Parkway, Frisco Texas, 75033

Work hours: Full Time, 40 Hours, Monday - Friday

Position Highlights:

  • Help define who Texas Health Frisco is and where we are going

  • Opportunity to form, grow and maintain long-term partnerships with area physicians, providers, staff and the community

  • Collaborate with leadership of Texas Health Friso and our partner, UT Southwestern, focusing on becoming a regional and national referral center

  • Participate in activity planning for the hospital

Here’s What You Need

  • Bachelor’s Degree in Business, Marketing, Communications, Healthcare Administration or related field within 3 years required OR

  • Master’s Degree in Business or Healthcare Administration within 1 year required

  • Three years of healthcare marketing/communications, operations, administration, pharmaceutical or retail sales or related area w/Bachelor's degree required OR

  • One year of healthcare marketing/communications, operations, administration, pharmaceutical or retail sales or related area w/Master's degree required

  • Hospital or ASC background experience highly preferred

  • Five years of experience in healthcare sales preferred

What You Will Do

  • Actively develop/maintain relationships with key physicians on staff as well as their office staff to ensure loyalty and engagement with the entity

  • Responsible for forming, growing, and maintaining long-term partnerships with referring physicians, providers, office staff, community, and medical specialty groups with the intent to increase hospital utilization and loyalty through measurable relationships.

  • Plan and conduct in-person physician visits focused on key stakeholders to increase hospital utilization. The position will receive ongoing guidance from the Director of Business Development and hospital leadership on service line goals and productivity expectations.

  • Work in cooperation with system Internal Stakeholder Communications department and entity leadership to implement new communication strategies designed to effectively communicate prioritized messages to key physician groups.

  • Provide open communication with entity leadership to identify opportunities and communicate improvements to physicians and their office staff.

  • Actively monitor physician engagement and retention. Collaborate with leadership to develop physician engagement and communications plan to improve results of physician satisfaction

  • Plan/coordinates physician engagement and recognition events (ie Doctor’s Day, Networking Events, Office Manager Luncheons) as well as assists in orienting new physicians.

  • Prepare and present monthly reports, identifying trends, opportunities, and obstacles to the fulfillment of key clinical service lines goals and objectives.

  • Coordinate on an ongoing basis with Supervisor for product/service/physician/group/territory and retention plan management to objectives.

  • Provide input, analysis, market interpretation and physician feedback as needed and in the requested format.

Additional perks of being a Texas Health Employee

  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

  • Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

  • Strong Unit Based Council (UBC).

  • A supportive, team environment with outstanding opportunities for growth.

  • Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .


Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.