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Texas Health Resources Appointment Scheduling Specialist - Adult Care in Plano, Texas

Appointment Scheduling Specialist- THPG

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified _ Appointment Scheduling Specialists _ like you to join our Texas Health family.

Position Highlights

  • Work location: 2100 Hedgcoxe Rd. Suite 100. Plano, TX 75025

  • Work hours: Monday – Friday (8am – 5pm)

Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.



  • High School Diploma or Equivalent required

  • 2 years related experience in healthcare environment preferred

Position Responsibilities Under general supervision, schedules all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician.

In addition to the required qualifications, a successful Appointment Scheduling Specialist will be

  • Responsible for answering phone calls and scheduling patient appointments.

  • Conduct patient pre-certification to ensure coverage for appointments and medical care.

  • Schedule tests, procedures, and referral appointments.

  • Communicate with patients regarding appointments and instructions for procedures and tests.

  • May collect fees such as co-pays / co-insurance.

  • Gathers insurance information and patient personal data.

  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.

Why Texas Health As a Texas Health Appointment Scheduling Specialist you’ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THPG a great place to work.

Here are a few of our recent awards:

  • 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)

  • Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

  • “America’s Best Employers for Diversity” list by Forbes

  • A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.