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Texas Health Resources Medical Assistant (Certified or Registered MA Required) in Plano, Texas

Texas Health Plano seeks to hire a Medical Assistant to work Full Time at the Sue A de Mille Women’s Diagnostics Center.

The address is 6020 W. Parker Rd., Suite 110, Plano, TX 75093

The salary range is Min: $14.80/hr to Max: $21.47/hr – based on relevant experience.

Work Schedule: Monday – Friday from 8:30am to 5:00pm

This position is responsible for performing all the job functions of a Medical Assistant as well as all administrative job functions for the Women’s Diagnostics Center. Administrative duties include but are not limited to front desk, supply management, customer service, etc. The average patient volume for the clinic is 75 patients per month.

Care of Patient/Technical Skills:

  • Assists with flow of patients from waiting area to exam room, including height, weight, and head circumference

  • Obtain brief history from patients

  • Perform preparatory work on patients to ensure efficient use of the provider’s time

  • Draws blood and gives injections

  • Prepares specimens and orders lab work, interfaces with laboratory ensuring that all labs are reported in timely fashion

  • Maintains immunization documents

  • Records lab tests in logs

  • Stocks and cleans exam rooms daily

  • Facilitates disposal of biohazard materials

Workplace/Personal Accountability:

  • Maintains and enhances patient care/technical skills

  • Seeks assistance and supervision when performing unfamiliar tasks

  • Provides for patient safety

  • Communicates per department expectations.

  • Recognizes and communicates patient care concerns through established channels.

  • Complies with THR Human Resources Policies

  • Takes action to reduce or eliminate patient risk

  • Accepts other duties as assigned.


  • Adapts to changing needs of unit: patient census, workload, and crisis situation

  • Functions as preceptor for new employees (if selected by Manager)

  • Demonstrates interpersonal relationship skills with patients, families, co-workers, physicians, all disciplines and other customers.

  • Flexes schedule to meet department/patient needs.

  • Adapts to changes in workload assignment to meet changing needs of the individual patient or the unit.

  • Accepts other duties, as assigned.

  • Organized work in partnership with team members. Participates in department/THR community outreach activities.

Front Office/Admission Specialist/Scheduling:

  • Enter patient information to ensure correct medical record and billing process flow efficiently

  • Ensures proper consents are signed and remain compliant with proper documentation with regards to history of account

  • Maintain a thorough understanding and possess the ability to clearly explain all forms used in the registration process

  • Consistently enter notes documenting receipt of payment or attempt to collect payment

  • Search the EAD for patient’s medical record number before creating an account

  • Uses two patient’s identifiers to correctly identify the correct patients

  • Documents in comments or notes information necessary for communication to departments

  • Assist with answering phone messages and follow up

  • Notifies referring physician’s office of conflicts or issues when necessary

  • Completes medical necessity checking on all appointments as required by policy and procedures

Insurance Verification Specialist:

  • Responsible for pre-certification/authorization and insurance verification for all patients

  • Research, follow up and resolve open and pending authorizations in a timely manner

  • Calculate cash estimates for patients on upcoming visits/procedures

  • Contact patients regarding financial obligations

  • Obtain prior authorization for procedures

  • Scanning medical documents into patient accounts


The ideal candidate will possess the following qualifications

  • High School Diploma or equivalent is required

  • 1 year of Medical Assistant experience in a Medical Office is required

  • Certified or Registered Medical Assistant is required

  • BCLS is required upon hire


  • Positive interpersonal skills and ability to function in a fast-paced environment.

  • Phlebotomy skills, minor lab test experience.

  • Familiar with medical terminology.

Why Texas Health Resources?

Texas Health Presbyterian Hospital Plano is a 366-bed, Magnet-designated hospital and recognized clinical leader, providing technologically advanced care to Plano, Frisco and surrounding communities since 1991. This full-service facility features a full range of specialties including emergency medicine, cardiology, adult and adolescent behavioral health, pediatrics, an adult intensive care unit, state of the art and technologically advanced surgical services and a Level III NICU. Texas Health Plano has more than 1,600 employees and over 1,360 physicians on its medical staff in more than 65 specialties. The hospital is an Advanced Level III Trauma Facility, accredited Chest Pain Center by The Joint Commission, named “Best Place to Have a Baby” in Collin County and a Gold-Level Mother Friendly business. Texas Health Plano is the recipient of the Disease Specific Care Certifications from the Joint Commission in Chest Pain, Joint Replacement – Hip and Joint Replacement – Knee and an Advanced Certification as a Primary Stroke Center. We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.

Texas Health Highlights

  • 2020 FORTUNE Magazine’s “100 Best Companies to Work For®” (6 th year in a row)

  • 2020 “Top 100 Places to Work” by the Dallas Morning News (9 th time)

  • Employees’ Choice “Best Places to Work” by Glassdoor (2019)

  • 2020 Fortune Best Workplaces for Millennials™ (3 rd year in a row)

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.