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Texas Health Resources Admissions Specialist 1- PT GT SOUTHLAKE in Southlake, Texas

Administrative Specialist

Seeking a skilled Administrative Specialist. Is that you?

Work location: 190 S Peytonville Ave #100, Southlake, TX 76092

Work hours: Monday- Thursday 7-5 Friday 7-11am ( hour lunches M-Th)

Department highlights:

• Highly engaged small team of professionals who depend on each other to get the job done.

• Diverse team who understands how their differences make the team stronger.

• High performing team that is nimble and focused.

• High performing team who shares the same values and vision. They work together as a motivated team towards that vision and common objective.

• Flexible team that cross trains to help each other meet the needs of the physical therapy clinic.


H.S. Diploma or Equivalent Req


1 Year Customer Service experience Req

Licenses and Certifications

CHAA - Certified Healthcare Access Associate Upon Hire Pref


Requires good written, oral, and telephone communication skills.

Requires knowledge of general office equipment, PC and associated software packages.

Ability to type 35 WPM corrected for errors preferred.

General knowledge of medical terminology preferred.

What You Will Do

  • Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.

  • Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.

  • Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties.

  • Maintains documentation of the same. Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc.

  • Prevents denials by ensuring timely notification of admission to insurance carriers.

  • Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.

  • Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. Completes other duties as assigned.

Additional perks of being a Texas Health Employee

  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

  • A supportive, team environment with outstanding opportunities for growth.

  • Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

  • Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .


Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.