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Texas Health Resources Program Manager, Operational Excellence in United States

Texas Health Hospital Frisco seeks to hire a Program Manager, Operational Excellence to work full time in their Quality Management Department.

The address is 12400 Dallas Parkway, Frisco, TX 75033.

Salary range is Minimum $38.34/hr. to Maximum $58.28/hr. – based on relevant experience

Work Schedule:

  • Full Time; 1 st Shift

  • Monday – Friday; 8:00 AM – 5:00 PM with flexibility to work alternate hours/days in order to meet business needs

Job Description:

  • Develops and implements Baldrige Excellence Framework to improve organizational performance and sustainable results in pursuit of Baldrige Award

  • Provides effective day-to-day project management of key RCB post-sustainment ongoing monitoring, moving this work through the project management life cycle to completion.

  • Develops and implements a strategy for Lean Daily Management program that promotes a culture of change and alignment with the hospital's Mission, Vision, Values and KPI's.

  • Applies specialized skill set for accelerated change and waste reduction, utilizing CAP/WorkOut, to accomplish entity goals around opportunities for improvement.

  • Acts as a mentor/partner with colleagues and entity leaders.

  • Utilizes key business skills to guide project leadership and team members in achieving the stated business objectives.

  • Guides project teams in Develops and executes work plans for strategic process redesign and performance.

  • Conducts performance improvement and process redesign projects using appropriate analytic and facilitation techniques as the situation requires.

  • Ensures projects have defined objectives and measurable outcomes associated with it.


The ideal candidate will possess the following qualifications:

  • Master's Degree Health Administration, Health Sciences, Nursing or related field required

  • 5 years’ experience leading organizational change, project management, change management, performance/process improvement required

  • 5 years healthcare experience preferred

  • Previous healthcare experience highly preferred

License and Certification:

  • SSLP - Six Sigma Lean Professional Lean, Six Sigma Green or Black Belt Required Upon Hire Or

  • CPHQ - Certified Professional in Healthcare Quality Required Upon Hire Or

  • PMP - Project Management Professional Certification Required Upon Hire


  • Demonstrate advanced leadership, communication, analytical and decision making skills on a consistent basis in order to effectively lead teams through the entire project life cycle.

  • Strong PC literacy with full suite Microsoft Office applications including Access.

  • Prefer experience with Crystal reports and database maintenance.

  • Excellent interpersonal skills and communication skills

Why Texas Health Resources?

Texas Health Resources and UT Southwestern Medical Center have collaborated to build a new health care campus in Frisco that includes a hospital, medical office building, parking garage, green space and many amenities, including a walking trail and café. Texas Health Hospital Frisco is a health care campus designed to be a destination for the residents of Frisco and surrounding communities. Texas Health Frisco Hospital is a 73-bed full-service facility that includes surgical, imaging services, women and children’s services. The hospital will also have a 24-hour emergency department, a neonatal intensive care unit level II, orthopedics, Med-Surg and critical care. Texas Health Frisco will be hiring 300 employees including nursing, surgical, respiratory, imaging, therapy, pharmacy, materials management, patient care techs, quality, risk, engineering, security, and patient access. Additionally, UT Southwestern is planning on bringing the following specialties to the campus: neurosciences, orthopedic surgery, oncology, ENT, and pediatric subspecialties. We invite you to join us in furthering your career and our accomplishments and philosophy of excellence.

Texas Health Highlights:

  • 2020 FORTUNE Magazine’s “100 Best Companies to Work For®” (6 th year in a row)

  • 2018 Becker's Healthcare "150 Great Places to Work in Healthcare" (4 th year in a row)

  • Employees’ Choice “Best Places to Work” by Glassdoor (2018 and 2019)

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.